My name is Alfaz Khan
I’m a product manager building processes on digital products, exploring new ideas, and leading products from concept to launch.
Six industries, one habit
Every job here is the same job in a different industry. I fix the processes nobody owns, then build them into the products everyone already uses.
What changed when I owned the process
Rebuilt the ticket lifecycle with SLA, TAT and escalation matrices by client and complaint type.
A preventive maintenance checklist on every visit, across 5 cities.
Technicians already on site now check everything, so the second visit stops happening.
An AI assisted generator built on backend SQL logic. Test prep time fell 67%.
Procurement, inventory, production and quality moved into SAP. Entry fell 65%.
Technologies and platforms I work with
Independent projects
1 random topic every day for 30 days
watch me figure it out 🎡
- Spearheaded the development of a robust and efficient chassis of the autonomous vehicle for Team D.A.R.V.I.N's entry into the Intelligent Ground Vehicle Competition (IGVC), Michigan 2020, optimizing for performance and durability.

Away from the screen
Logged off, never powered down. Sport, scuba, chess and a shelf of shoes all feed back into how I work.
The curiosity map
90 interests and 93 connections, from robotics and SAP to chess and scuba. Click a node and watch what lights up.
Shoe hall of fame
The pairs that earned a spot on the shelf, with the story behind each.
Gaming
What is in rotation, what stayed with me, and what taught me something.
Photography
Frames worth keeping. Light, patience and the same instincts that make a good process.
Quote of the day
We are what we repeatedly do. Excellence, then, is not an act, but a habit.